FAQ

How long will my order take to arrive?

Typically orders take 20 working days or less from the time of ordering until they arrive at your address.

I want to buy a gate but I need a specific size. How do I do this?

Our “Standard” size range increases in increments of 6 inches from 3’ High x 2’6” Width to 6’6” High x 4’ Width. If you need a specific size, then you should purchase the closest standard size rounded up to the size you require. You then fill in the purchase message box giving details of the actual size you require. ie if you require a gate to be 6’3“ x 3’4” you should purchase the 6’6” x 3’6” but we will make it 6’3“ x 3’4”.

Can I buy gate posts from you?

Yes. We provide posts which are shaped to fit your gate perfectly.

How do I measure up to order a gate and posts at the same time?

It is important to measure accurately and take into account any factors that may affect the installation of the gate and posts, such as out-of-plumb walls or irregular surfaces. By measuring the "Masonry opening" from brick to brick, you can ensure a proper fit for your gate and posts. If you have any doubts or questions, you can always contact us for assistance.

Can I sink your gate posts into the ground?

No. Our posts are designed to fix to existing masonry such as bricks, concrete walls and pillars. If you are planning on sinking posts into the ground you will require tanalised posts which are obtained from specialist suppliers.

Do you provide hinges and other hardware for gates?

Yes: Please see our website for our range of hardware or if you require any guidance on the correct hardware needed for your gate or garage doors then please contact us and we would be happy to assist you.